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T M.

This company had a lady call and not introduce herself and said you want new windows? I asked her what company name and she had trouble remembering and then said Energy Home Pros. Before I could schedule an appointment she hung up. When I called the customer service other lady she was equally as unhelpful and very snarky. Looks like they need some help in Customer Service and Sales calls. You can’t make a sale if you don’t get the appointment due to lousy marketing calls.

Energy Home Pros

My apologies that you did not have the best customer experience. I can assure you that we do not conduct business this way. We do have 5 Star Reviews not only for customer service but for quality of the product & our workmanship. My name is Rosie, the Marketing Manager, and I would love to help you and provide you with the 5 Star Customer Service you deserve. However, I do not have your information to contact you. Please, call me today at 210-745-0027. And, this way I can get more information from you so I can help you and also coach the ladies to ensure everyone receives 5 Star Service. We appreciate that you brought this to our attention. And I look forward to speaking with you.

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5.0 out of 5
Out of 220 Reviews
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