Windows

Darlene L. 6 days ago

David Pool sold us our windows.He was very nice and explained everything about our windows .

Energy Home Pros replied 1 day ago

Thank you for taking the time to meet with us, Darlene. We cant wait for you to see the new windows!

Service: Remodeling Chris & Jake were great! Very easy to talk to and ask questions, I'm excited for the new project. I can't wait until it's sobe abs the easy maintenance will make this easier! I'm looking forward to the colors I picked.

Energy Home Pros replied 2 weeks ago

We can't wait for you to relax in the new bath! You're going to love it.

Worst Customer Service Ever

T M. 2 weeks ago

This company had a lady call and not introduce herself and said you want new windows? I asked her what company name and she had trouble remembering and then said Energy Home Pros. Before I could schedule an appointment she hung up. When I called the customer service other lady she was equally as unhelpful and very snarky. Looks like they need some help in Customer Service and Sales calls. You can’t make a sale if you don’t get the appointment due to lousy marketing calls.

Energy Home Pros replied 1 week ago

My apologies that you did not have the best customer experience. I can assure you that we do not conduct business this way. We do have 5 Star Reviews not only for customer service but for quality of the product & our workmanship. My name is Rosie, the Marketing Manager, and I would love to help you and provide you with the 5 Star Customer Service you deserve. However, I do not have your information to contact you. Please, call me today at 210-745-0027. And, this way I can get more information from you so I can help you and also coach the ladies to ensure everyone receives 5 Star Service. We appreciate that you brought this to our attention. And I look forward to speaking with you.